Official Documents

Privacy Policy haruda4d – How We Protect Your Information

Your privacy is our priority. This document transparently explains how haruda4d collects, uses, stores, and protects your personal data as a player on our platform.

Updated: January 2026  ·  Version 2.4
256-bit SSL
Data encryption
No Sale
Your data is never sold
Right of Access
You control your data
PDPA Compliant
Data Protection Act

Note: This Privacy Policy explains haruda4d's data protection practices and your rights as a user. By using the haruda4d platform, you agree to the collection and use of data as described in this document.

01 Introduction

Haruda4d takes user privacy very seriously. We understand that you entrust us with your personal information when you register and use this platform, and we do not take that trust lightly. This Privacy Policy is designed to give you a clear and honest picture of how we handle your data — from collection through to storage and deletion.

This policy applies to all services provided by haruda4d, including the official website, Android and iOS mobile apps, and any of our official communication channels. Third-party services integrated within our platform have their own separate privacy policies.

We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. This is not merely a legal obligation for us — it is a fundamental commitment to haruda4d users.

02 Types of Personal Data We Collect

Haruda4d collects personal data in two main ways: directly from you and automatically as you use the platform. Below are full details of the types of data collected:

Data You Provide Directly

  • Full name as shown on official identity documents.
  • Malaysian Identity Card (MyKad) number or passport for identity verification (KYC) purposes.
  • Email address and mobile number for account communication and security.
  • Date of birth for age eligibility verification.
  • Full address including postcode and state.
  • Bank account or e-wallet details registered for deposit and withdrawal transactions.
  • KYC supporting documents such as bank statements and utility bills.

Automatically Collected Data

  • IP address and geographic location information (country/state level only).
  • Device type, operating system, and web browser version used.
  • Login session times and durations.
  • Gaming activity records including wagering, wins, and games played.
  • Deposit and withdrawal transaction history.
  • Cookie data and mobile app usage.
Data Type Primary Purpose Legal Basis
Identity (name, IC) Identity verification, KYC, fraud prevention Legal obligation
Contact (email, phone) Communications, account security, notifications Contract performance
Finance (banks, e-wallets) Deposit and withdrawal processing Contract performance
Technical (IP, device) Security, fraud detection, analytics Legitimate interests
Gaming (activity, history) Service provision, audit, VIP Contract performance

03 How We Use Your Data

The data we collect is used solely for legitimate purposes directly relevant to the operation of the haruda4d platform. We do not use your data for purposes unrelated to the services you use.

  • Account Management: Creating, verifying, and maintaining your account, including mandatory KYC processes.
  • Transaction Processing: Managing deposits, withdrawals, and any required payment verifications.
  • Platform Security: Detecting and preventing fraud, money laundering, multiple account usage, and other suspicious activity.
  • Service Provision: Delivering games, managing the VIP programme, calculating cashback, and ensuring a smooth gaming experience.
  • Customer Support: Resolving enquiries, disputes, and technical support requests.
  • Communications: Sending important notifications related to your account, security, and services. With your consent, we also send selected promotions and offers.
  • Legal Compliance: Meeting reporting and audit obligations set by relevant authorities.
  • Platform Improvements: Analysing usage patterns in aggregated and anonymised form to improve our products and services.
haruda4d does not use your data to make significant decisions about you in a fully automated manner that materially affects your rights without human review.

04 Data Sharing & Disclosure

Haruda4d does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is only shared in the following limited and necessary situations:

  • Payment Service Providers: DuitNow, FPX, Touch 'n Go, Boost, and GrabPay receive only the minimum transaction information required to process your payment securely.
  • Game Providers: Companies such as Evolution Gaming, Pragmatic Play, and Playtech receive the player identifiers needed to deliver their games within the haruda4d platform.
  • Identity Verification Services: Authorised third-party KYC providers are used to securely verify your identity documents.
  • Legal Authority: When required by Malaysian law or court order, haruda4d will disclose the necessary information to qualified authorities.
  • Fraud Investigation: Information may be shared with authorised anti-fraud bodies where there is suspicion of illegal activity.

All third parties that receive your data are bound by strict confidentiality agreements and are required to handle that data to protection standards equivalent to those of haruda4d.

haruda4d will not disclose your personal data to third parties for marketing purposes without your explicit consent. You may withdraw that consent at any time through your account settings.

05 Data Security & Encryption

Protecting your data is not just an add-on feature at haruda4d — it is core to how we design and operate our systems. We continually invest in security infrastructure to ensure your information remains protected at all times.

  • Transit Encryption: All communications between your browser/app and haruda4d servers are protected with TLS 1.3 using 256-bit encryption — the same standard used by banking institutions.
  • Storage Encryption: Sensitive data such as payment information and KYC documents is stored in encrypted form in our database.
  • Access Controls: Access to user data within haruda4d's internal systems is restricted to staff who require it for their specific job functions only.
  • Security Audit: Our systems undergo regular penetration testing and independent security audits to identify and address vulnerabilities.
  • Continuous Monitoring: An intrusion detection system (IDS) runs 24/7 to identify suspicious activity in real time.
  • Secure Backups: Data backups are performed regularly and stored in a secure, separate location to ensure recovery in the event of an incident.

In the event of a data breach that may affect your personal information, haruda4d will notify you and the relevant authorities within the timeframe required by law, along with the steps being taken to address the situation.

06 Cookies & Tracking Technologies

Haruda4d uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login verification, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymised information about how you use the platform to help us improve our services.
  • Functional Cookies: Remembering your preferences such as language, display settings, and login details for your convenience.
  • Analytics Cookies: Helps us understand how visitors interact with the platform through aggregated and anonymised data.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality. Third-party cookies used by game and payment providers are subject to their own privacy policies.

07 Your Rights Over Personal Data

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding personal data held by haruda4d:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests can be made through haruda4d customer support.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request that we make corrections within a reasonable timeframe.

Right to Object to Processing

You may opt out of your data being used for direct marketing purposes at any time through the communication preference settings in your account.

Right to Data Portability

You may request a copy of the data you provided to us in a machine-readable format for transfer to another service where applicable.

Right to Erasure

You may request deletion of your account and personal data, subject to record-keeping obligations required by law. Data needed for audit or legal compliance purposes may be retained for a specified period.

To submit any request regarding your data rights, contact the haruda4d support team via in-platform live chat. We will process your request within 30 business days.

08 Data Retention Period

Haruda4d only retains your personal data for as long as necessary for the purposes stated in this Privacy Policy or as required by Malaysian law.

  • Active Account Data: Retained for the duration your account is active plus 7 years after account closure for audit and financial compliance purposes.
  • Transaction Records: Retained for a minimum of 7 years in accordance with the Companies Act and anti-money laundering regulations.
  • KYC Documents: Retained for the period specified by the relevant authorities, typically 5 to 7 years.
  • Communication Logs: Retained for 2 years for customer support and dispute resolution purposes.
  • Cookie Data: Expiry varies by cookie type, ranging from the current session to a maximum of 2 years.

When data is no longer needed and the mandatory retention period has expired, we will delete or encrypt it securely and irreversibly.

09 Changes to This Privacy Policy

Haruda4d reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant reasons. We are committed to being transparent about any changes made.

Any material changes to how we collect or use your data will be communicated via in-platform notification or email to your registered address at least 14 days before the changes take effect. The "Updated" date at the top of this document will always reflect the latest version.

Continued use of the haruda4d platform after any policy changes take effect is considered your acceptance of the updated terms.

10 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how haruda4d handles your personal data, our team is ready to help. We take every privacy-related inquiry seriously and aim to provide a meaningful response within a reasonable timeframe.

You can contact haruda4d's Data Protection Officer via live chat on the platform or through our support email address. Please provide sufficient information so we can process your request accurately.

Privacy Email
[email protected]

Responses within 3–5 business days. For urgent issues, use the in-platform live chat for faster resolution.


Six Ways haruda4d Protects Your Data

End-to-End Encryption

Every bit of data travelling between your device and haruda4d servers is protected with TLS 1.3. Sensitive data in the database is stored in encrypted form, not plain text.

Strict Access Controls

Only staff who require access to user data for their specific job functions are permitted to do so. All access is logged and audited to detect any unauthorized use.

Malaysia PDPA Compliance

Haruda4d operates in full compliance with Malaysia's Personal Data Protection Act 2010. Our policy is reviewed periodically by privacy law experts to ensure ongoing compliance.

Regular Security Testing

The haruda4d platform undergoes regular independent penetration testing and security audits. Any vulnerabilities discovered are addressed promptly before they can be exploited.

Minimum Data Collection

We only collect data that is strictly necessary for operations. We do not gather irrelevant information just because we can — every data point collected has a clear and legitimate purpose.

Immediate Incident Notification

In the event of any security incident affecting your data, haruda4d is committed to notifying you and the relevant authorities within the timeframe required by law.

Play with Peace of Mind — Your Privacy Is Our Priority

Haruda4d applies strict data protection so you can focus on gaming without worrying about the security of your information.

Bahasa Melayu